Terms & Conditions

By shopping on our site, you’re agreeing to the terms and conditions listed below. Please read them carefully – they help keep everything cute, clear, and fair for everyone.

1. General Info

This website is owned and operated by The Lash Barbie Supplies. By accessing or purchasing from our site, you agree to follow our terms, policies, and all applicable laws. If you don’t agree, we kindly ask that you don’t use our website or services.

2. Products & Orders

All our lash goodies are subject to availability. We do our best to keep everything accurate, but occasionally products may be out of stock, discontinued, or prices may change.

• We reserve the right to cancel or refuse any order at our discretion (e.g. due to errors, suspected fraud, etc.).
• All sales are final unless otherwise stated. Please review our Returns Policy before purchasing.

3. Payments

We accept major credit cards, debit cards, and secure payment methods listed at checkout. All transactions are processed in your countries currency.

• You agree to provide accurate billing and contact information.
• We do not store or have access to your payment details.

4. Shipping

Please refer to our Shipping Policy for full details on delivery times, international shipping, customs, and more.

• Once your order is shipped, we are not responsible for delays, lost parcels, or customs issues.
• It is your responsibility to provide the correct shipping address at checkout.

5. Returns & Refunds

Due to the nature of our products (especially adhesives and hygiene-sensitive items), All sales are final, we do not accept returns unless an item arrives damaged or faulty.

• If there’s a problem with your order, email us within 3 days of delivery with your order number and photos.

More info can be found in our Returns Policy.

6. Intellectual Property

All branding, product designs, logos, and images on our website are the property of The Lash Barbie Supplies. You may not copy, reproduce, or use any content without written permission.

7. Limitation of Liability

To the fullest extent allowed by law, The Lash Barbie Supplies is not liable for any direct, indirect, or incidental damages related to use of this site or our products. Always follow proper lash application procedures and training.

8. Discount Codes

We love spoiling our lash dolls with special offers and discount codes!

• Discount codes must be applied at checkout – we can’t apply them afterward.
• Only one discount code can be used per order unless stated otherwise.
• Discount codes are not valid on sale items or in conjunction with other promotions unless specified.
• Expired codes will not be reactivated.
• We reserve the right to cancel or modify discounts at any time without prior notice.

9. Changes to Terms

We may update these Terms & Conditions from time to time. It’s your responsibility to check this page regularly for changes.